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and solve it with all our might.

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First Name
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Complaints and Suggestions *
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Consent to Collection and Use of Personal Information

Consent to Collect and Use Personal Information (Mandatory)

As of January 15th, 2024

1. Personal Information to be Collected

A. Mandatory: E-mail address, contents submitted in the "Complaints and Suggestions" field
B. Optional: Name, company name, phone number
C. Automatically collected information (in case of abnormal access): IP, connection time, cookies, browser type, OS

 

2. Method of Collection

A. "Complaints and Suggestions" on the Hankuk Carbon Co., Ltd. website
B. Even in the case of rejecting the entry of optional information, there is no restriction on the use of services.

 

3. Purpose of Personal Information Collection

A. Hankuk Carbon Co., Ltd. uses personal information only to process complaints and suggestions, such as notifying about investigations and results.
B. All information provided by users shall not be used for purposes other than those required, and prior consent will be asked in case of any changes in the purpose of use.

 

4. Retention and Use Period of Personal Information

A. In principle, Hankuk Carbon Co., Ltd. shall dispose of your personal information as soon as the purpose of collecting or providing it is achieved. However, the information will be retained for three years to verify the communication details. If the information must be preserved under any other legislation, we may retain the personal information after the retention period has expired without disposing of it.

 

5. Right for Refusing Consent and Disadvantages from Consent Refusal
Users may refuse to consent to the items associated with personal information collection and use if they do not want to. However, the use of the service may be restricted if the consent is refused.

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